Privacy Policy

Use of personal information
We collect personal information from visitors to this web site through the use of online forms, transactions you undertake, and information about your visits to our website. We process personal information collected via this website for the purposes of:
• Providing and personalizing our services;
• Dealing with your inquiries and requests;
• Carrying out internal marketing research and website development; and
• Providing you with information about our products, promotions and services.
We will use your email address to send you details of Our  events, promotions, products and services. You can choose not to receive those emails by following the instructions on the sign up page or via the “unsubscribe” link at the bottom of each email. Switching off emails will mean that you miss exclusive promotional offers and information from us.
We use cookies to identify you when you visit this website. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser to recognize repeat visitors. Our use of cookies allows registered users to be presented with a personalized version of the site and carry out transactions. Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. Switching off cookies will mean that you will have to log in again each time you use the site. To find out more about the use of cookies visit http://www.allaboutcookies.org.
We will never sell or disclose any of your personal information or provide it to others for profit. We only disclose your personal information to our own business, suppliers we engage and where required to do so, government bodies and law enforcement agencies. We will check your age, address and credit/debit card details with fraud prevention companies which may store your information on file. We use high-grade 128 bit RC4 encryption through DigiCert to secure the connection between your browser and our website to prevent electronic eavesdropping.
Our web site may contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing this web site and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
You have the right to access the personal data held about you. To obtain a copy of the personal information we hold about you, or if you have any questions or concerns about anything in this privacy policy, please write to us at support email

Betting Responsibly
Trading binary options derivatives don’t involves risk and it’s suitable for everyone. Speculate with money and earn on your investment. The information on this site does not take into account your objectives, financial situation or needs. Therefore, you should consider the information in light of your objectives, financial situation or needs before making any decision about whether to acquire the binary options, forex trade and bitcoin investment derivatives we offer.
We   are committed to endorsing responsible trading practices for our customers.
We believe it is our responsibility to you, our customers, to ensure that you enjoy your experience on our site, while remaining fully aware of the social and financial harms associated with problem betting and to help those who are vulnerable. This policy for responsible betting sets out our commitment to minimize the negative effects of problem betting.

Maintaining control
While the majority of our customers do stay within their means when purchasing trades via our website, for some this can be more difficult. In order to maintain control you should trade binaries in moderation or as a form of leisure, not just as a way to win money; only buy trades when you can afford to stake, and keep track of the time and the amount of money you spend.

Stake/Bet Limits
If you feel you are trading excessively and would like to apply a limit your trading activities on our website, you may do so by contacting the Customer Support team via Live Chat, or email to support mail

Self Exlusion
If you feel you are trading excessively and would like to self exclude yourself from ongoing activities on our website, you may do so by contacting the Customer Support team via Live Chat or email to support mail

Licenses

Firmarkets is regulated by the Financial Services Commission (FSC) of Mauritius.

The foremost aim of the FSC is to position Mauritius as a jurisdiction of integrity with a fair balance of regulation and business development. 24primeoption has been granted an Investment Dealer (Full Service Dealer, excluding Underwriting) License pursuant to Section 29 of the Securities Act 2005, Rule 4 of the Securities (Licensing) Rules 2007 and the Financial Services (Consolidated Licensing and Fees) Rules 2008.

Firmarkets is licensed to offer trading with Forex and CFD products, among other instruments and securities.